Открытое образование

Basic Skills of Constructive Communication

  • Начальный уровень
  • Наставник: Нет
  • Сертификат: Есть
  • Формат: Online
  • Рассрочка: Нет
  • Язык: Русский
  • Осталось мест: не ограничено
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Basic Skills of Constructive Communication

Организатор курса: Политех

Insufficiently developed skills in constructive communication lead to misunderstandings and conflicts between employees and managers. As a result, effectiveness of business processes, project work and the quality of services are reduced. This applies to any team and organization, and in a broad sense - to society as a whole.

Программа обучения
  • Modules
  • What is Constructive Communication?
  • Perception of Information and its Interpretation
  • Active Listening for proper understanding, and precise formulation of your thoughts
  • Feedback
  • Regulation of Emotions
  • Summarizing