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Conflict and Stress Management

  • Начальный уровень
  • Наставник: Нет
  • Сертификат: Есть
  • Формат: Online
  • Рассрочка: Нет
  • Язык: Русский
  • Осталось мест: не ограничено
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Conflict and Stress Management

Организатор курса: СПбГУ

Dear learners, please note that only part of the materials is available for free viewing. All course materials will be available after certification payment.

This course contains theoretical and practical materials on organisational culture, business communication, the main characteristics and reasons of conflicts in organisations, exit strategies and stress management. 

Программа обучения
  • This course contains 7 modules:
  • 1.Introduction to the course justifying the topic’s relevance course structure basic course concepts
  • 2.Basic Concepts and Structure of Organizational Culture?.The Structure of Organizational Culture.The Process of Forming an Organizational Culture.?Digital Organizational Culture: The BCG Approach.Digital Organizational Culture: Microsoft's Approach?.
  • 3.Approaches to Defining Conflict, Conflict Structure.Analysis of Conflict Dynamics.Classification of Conflicts in the Organization.Analysis of the Causes of Conflicts in the Organization.Case Studies on the Analysis of the Causes of Organizational Conflicts: Movie Fragments.Strategies and Techniques for Overcoming Organizational Conflicts.Video Case on the Strategies of K. Thomas: Scenes, Analysis, Summary of Material.Interview with a Certified Mediator.Interview with an Organizational Psychologist and a Master Class.
  • 4.The Essence of Business Negotiations.Types of Business Negotiations.Structure of Business Negotiations.Negotiation Strategies.Negotiating Cases: Movie Fragments.The Concept and Essence of NLP.The Methodology of Applying NLP in Business Negotiations.Workshop on the Use of NLP Techniques in Negotiations.Fundamentals of Physiognomy, Graphology and Other Assessment methods.
  • 5.The Concept and Causes of Stress.Features of Organizational Stress.What is the Danger of Stress for the Health?The Concept of Stress Management. Coping Strategies.Interview with a Certified Personality Typologist.Socionics, Human Design, Psychosophy and other Techniques for Forming Anti-stress Behavior
  • 6.Current Trends in Conflict Management.Rules for Successful Negotiations.Stress Management Techniques in the Modern World.Viewing and Analyzing Fragments from the Movie “The Devil Wears Prada” (Directed by David Frankel, 2006).
  • 7.Final test

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